How do we purchase tickets?
Please use our online reservation form to guarantee seating on board. A confirmation email with all the details you’ll need for your tour will be personalized and sent to you shortly afterward within normal business hours.
To insure your confirmation doesn’t go straight to spam or bounce back as undelivered, please add firstname.lastname@example.org to your list of approved senders.
For parties of 1-9: Payment is due during the check in process on the day of your tour in cash. A Visa or MasterCard is required to hold as we do charge for cancellations and no-shows. Please review our full Terms and Conditions.
For parties of 10+ (including private charters): Payment is due immediately upon reserving in the form of a personal, business or cashier’s check payment. A Visa or MasterCard is required to hold your reservation until your check payment arrives and clears. All sales are final upon reserving.
What happens if bad weather or high surf cancels our tour?
The Captain has sole discretion as to whether or not a tour will go based on the safety of his passengers. If he deems that the tour is canceled, then there is no charge to you. A refund to a prepaid reservation will be issued within 5 business days to your mailing address. If the Captain decides your scheduled tour is a “go.” You will be expected to show for your tour at the appropriate check in time.
Do you allow infants or younger children?
Children younger than 7 are not recommended to sail to Na Pali. Small exceptions [infants or toddlers are too young] to the minimum age can be made for private charter requests. You must receive Captain’s approval prior to booking. Please contact us for more information.
How rough is the Na Pali or will I get sea sick?
Please prepare for a wet and wild ocean tour if you decide to join us on our Na Pali Coast boat tours! Sailing Na Pali is adventurous and not for all person(s) wishing to go. Persons with a history of motion sickness on long plane, car or train rides should prepare for this tour in the same manner as land or air based activities. Local stores carry over-the-counter anti-emetics (please check with your Doctor first) or you can try local remedies like arm bands and crystallized ginger treats. When in doubt best to keep a light breakfast or afternoon lunch in mind.
Do you go inside the sea caves?
Ku’uipo our catamaran has a 60′ mast, therefore we do not enter into the sea caves. Rather as long as the ocean conditions permit Captain Sundown will motor close to the Na Pali by “hugging” the coastline. Check out our Photo Gallery or our Facebook Photo Albums for coastline images
Is there a bathroom on board?
Yes, we have a marine toilet facility down in one of the hulls. Special Note: for safety reasons we cannot open the hatch to the toilet on the open ocean due to splashing or rogue waves that could occur without warning. Too much ocean water could flood the hull with water making that activity unsafe for all the passengers! Therefore, please advise the Crew ahead of time that you may need to use the facility somewhere along the way, and the Captain can plan for a pit stop in the lee of the Island where it is safest to open a hatch. Thank you in advance for your cooperation!
Do you do drop offs or pick ups along the Na Pali?
Please refer to the “DLNR: Division of State Parks” for more information.
What happens if you catch a fish on your tours when trolling fishing lines?
Our Captains enjoy hauling the big ones on board and our passengers get to share in the excitement by reeling them in! We have caught Papio, Ono, Ahi, Kahala, Mahi Mahi, and Barracuda just to name a few! Check with our Crew on sharing in the catch. Note: No gutting of fish ever occurs on board and fish weighing over 20 pounds are iced down in coolers off-site for 48 hours before filleting.
Are food and drinks provided?
All Na Pali tours include complimentary light snacks such as: fresh fruit, chips, cookies and bottled water, sodas and juice. For the Snorkel Sail, there is the addition of a complimentary deli meat sandwich on French Bread. If you must reject this offer of free lunch or snacks due to a special dietary restriction please bring along a picnic style meal you can enjoy and we can keep it chilled in our extra large coolers.